Terms of service

Review date: October 10, 2026.

This store is operated under the Kafezo brand by Luis Martínez, with an address at Ignacio Ramirez, Salvador Alvarado, 310. Email: kafezostore@gmail.com; customer support phone: +52 6731180422. These terms govern purchases made in our store without limiting rights provided by applicable law.

We sell coffee accessories. Check each product page for features, materials, capacity, compatibility, and variant. Photographs may show decorative accessories that are not included; the items being sold must be expressly identified on the product page.

Prices are displayed in MXN$ or USD$. Before payment, the total, applicable taxes, and shipping will be shown. Additional charges will not be made without prior information and acceptance. If you need an invoice, contact kafezostore@gmail.com and provide only the necessary tax details through the indicated channel.

The order confirmation details the items and the amount paid. If we identify unavailability or an error that prevents fulfillment, we will contact you to agree on a solution or process the corresponding cancellation and refund; we will not replace products or increase the charge unilaterally.

Promotions are subject to the conditions stated when offered. The BIENVENIDA10 coupon provides a 10% discount on the first purchase for eligible subscribers, one use per customer, with no minimum purchase and no combination with other discounts, in accordance with the current settings. Kit builder discounts are displayed before payment.

Use products according to their instructions and specifications. Warranties offered on each product page must identify their scope, duration, and procedure; the policies do not exclude legal rights relating to defects or failures to fulfill obligations.

Kafezo content is protected by applicable regulations. You may use the store to browse and purchase; you must not use it for fraud or unlawful activities.

Updates will be published here with a review date and will not retroactively change the terms of an order already placed. For support or complaints, use kafezostore@gmail.com or +52 6731180422. These terms do not exclude recourse to PROFECO or the competent authorities.